Support
Last updated: September 30, 2026
We're happy to answer your questions.
Contact us
Ran into an issue or have a suggestion? Email us and we'll get back to you as soon as possible.
destek@giyio.appDelete your data
In the app, go to Settings → “Delete my data” to erase your data from your device and our servers instantly. If you can't access the app, email us.
Send a deletion requestCommon questions
Which stores can I add a link from?
You can share a product link from Trendyol, Hepsiburada and many boutique or brand stores. If a store's link can't be read, you can add a photo from your gallery instead.
Is my footage stored?
We don't store it. Your camera feed is sent to our AI provider only during the try-on; under its own terms the provider may use this data to improve its model. See the Privacy Policy for details.
Is there an Android version?
Right now we're launching on iOS only. We don't have an Android timeline yet.
How realistic is the try-on?
The result can vary depending on fabric and lighting. It's meant to give you a sense of fit and look, not a pixel-perfect photo.
How do credits work?
The first 1,000 users get 3 free tries. After that, buy a 5, 15 or 40 try pack to keep going; credits never expire.
How do I delete my data?
In the app, go to Settings → “Delete my data” to erase your data from your device and our servers instantly.